[Clearpath Dingo] Power shut down

Hello everybody,
we have just received our Dingo with a xArm as payload (Mobile Manipulator Dingo). I had it now several times, that the system boots up and then after a short time (2-5 minutes) powers off without prior notice. Is there any timeout or similar that I should monitor? Battery is fully charged and it happens with both batteries.
Thank you
Arno Bücken

Dear @Arno.Buecken ,

I hope that you are doing well.

Could you kindly inform us whether you’ve fully charged the Dingo’s battery before use? Insufficient charge might be contributing to the issue you’re currently experiencing.

That was my first guess, so I fully charged, tried again and had the same issue.